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Category: User Experience

Why Being a Misfit is Good for You

Linh Le offers advice through her personal journey in tech to help us get a grip on identity and belonging by understanding and standing up for ourselves, but also others.

Diversity and Inclusion, LGBTQ+, Technology

Caveats in the CRM Suite: Maximize Your User Experience and Business Value  

There are many caveats to consider in adopting a CRM system from both user experience and business objectives standpoints, in this age of data abundance and AI solutions. Vivian Chak writes her perspective and advice for all those seeking to maximize their ROI and reputation.

artificial intelligence, Communication, CRM, Customer Experience, Data, Databases, Marketing, sales, Sales Strategy, Technology, UX

How User-Empathy Defines User Experience

A strong user experience is heavily dependent on mapping the customer journey by understanding and practicing empathy.

Al Sajoo, Amazon Tide, Business, Dakoda Reid, Design, Google Glass, innovation, Kristina Cigic, Marketing, Microsoft, Science, Snapchat, Technology, User Experience, UX, UX Research, Work

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