By Vivian Chak The Customer Relationship Management (CRM) suite allows businesses like yours and mine to leverage a specific set of technological and data products or tools to track and analyze customer interactions and transactions. […]
Movers and Arrivers
Category: User Experience
How User-Empathy Defines User Experience
By Arundati Dandapani, CMRP When was the last time you were exasperated by how long it took for you to make an online payment of your phone bill because the webpage wouldn’t load or your […]