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Tag: Customer Experience

Shopping for Loyalty

IoT and AI impact how customer loyalty is managed by forward-looking retailers today. Read about how two disruptive entrepreneurs and their companies are rapidly earning customer loyalty in an uncertain age.

AI, BrainVision, Customer Experience, Customer Loyalty, Internet of Things, Keatext, Shopping

What’s Next in Global Fashion Marketing?

What do fashion industry brick and mortar brands need to do to survive the dawn of the new fashion tech revolution?

Customer Experience, Fashion, Marketing

Cannabis Conquests: A Sneak Preview

With limited consumer data and fragmented legal markets, cannabis brands can often be found playing wait-and-watch. Read on for some key cannabis marketing insight challenges in a post-legalization world.

Canada, Cannabis, Culture, Customer Experience, Market Research, Retail

Caveats in the CRM Suite: Maximize Your User Experience and Business Value  

There are many caveats to consider in adopting a CRM system from both user experience and business objectives standpoints, in this age of data abundance and AI solutions. Vivian Chak writes her perspective and advice for all those seeking to maximize their ROI and reputation.

artificial intelligence, Communication, CRM, Customer Experience, Data, Databases, Marketing, sales, Sales Strategy, Technology, UX

Elevating CX – Your Dating Experience – With Chatbots

By Dana Krook The online dating world has a reputation for being both superficial and disappointing, yet it’s often the … More

AI, artificial intelligence, Business, Coffee Meets Bagel, Consumers, Customer Experience, CX, Dating, Insights, Online, Toronto Women’s Data Group Meetup

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