Vivid uplifting tales of Canada's newcomers, legal cannabis and non-profit associations in a transformed world
There are many caveats to consider in adopting a CRM system from both user experience and business objectives standpoints, in this age of data abundance and AI solutions. Vivian Chak writes her perspective and advice for all those seeking to maximize their ROI and reputation.
A strong user experience is heavily dependent on mapping the customer journey by understanding and practicing empathy.
By Kristina Cigic, CMRP At ATB Financial, we’re testing out a new team member. She’s about 4 feet tall, her … More
