In this episode of Leading by Association, hear our founder along with Greg Melia, CAE discuss key elements of the “CX revolution” transforming businesses and industries today.
Category: CX
Opening Keynote Connecting the Dots with CX: Business, Data, Technology
This keynote focused on bringing to light trends in CX that impacted the work of data and insights professionals, and offered advice on newcomers to Canada breaking into the industry.
Simulating Reality for Better Experiences
Applying AR/VR to your marketing and insights strategy improves brand recall, experience, referrals, data quality, yielding overall better insights, says Olga Dubanevych.