Championing North America’s newcomer stories in a world reshaped by opportunity. A dynamic social enterprise, not-for-profit professional community association and media platform empowering immigrants with year-round programming, skills, career pathways, job fairs , collaborative networks for success. Placing you at the forefront of global transformation.
On October 15, CXPA Canada hosted a meaningful event that united industry professionals to discuss customer experience (CX) and its importance in business. Key speakers highlighted the significance of translating CX success into executive language, evolving retail relationships, and utilizing quality research to understand customer behavior. The gathering emphasized collaboration and the potential for improved citizen experiences.
Generation1.ca focuses on enhancing the experiences of residents, immigrants, and diverse learners by designing transformational journeys. Their frameworks prioritize ownership and intentional design to overcome pain points, utilizing tools like the Immigrant Discombobulation Index. Authentic impact comes from empathy and addressing barriers, aiming for inclusive innovation and community engagement.
Tune into Holiday Highlights from founder Arundati Dandapani’s trip to India after a decade including her holiday special podcast episode of Leading by Association.
Read excerpts from Arundati Dandapani’s upcoming book on immigrant integration, identity and nationhood in post-globalized times.
