Can brands, products and services be racist? We tried to analyze brand hate through identity and assess its impact on consumer engagement.
What do fashion industry brick and mortar brands need to do to survive the dawn of the new fashion tech revolution?
There are many caveats to consider in adopting a CRM system from both user experience and business objectives standpoints, in this age of data abundance and AI solutions. Vivian Chak writes her perspective and advice for all those seeking to maximize their ROI and reputation.