Fresh off Generation1.ca’s Future Ready Governance: Ethical AI, EDIB, and Public Sector Data Practices conference, Arundati Dandapani sits down with this episode’s guest Jeff Lawrence, Country Manager, QuestionPro Canada and Career Pro sponsor for our last event. Join this high-impact conversation on the massive skills shifts reshaping research software, insights tech, and the broader service economy. From AI literacy and data ethics to hybrid human–machine collaboration, they discuss the skills revolution unfolding across research, public institutions, tech platforms, and the customer-centric industries that rely on them, this episode breaks down what talent, leadership, and organizations must build beyond the algorithm to stay future-ready and competitive in 2026 and beyond while putting these conversations in the context of our recently concluded Fall 2025 public sector showcase on Future Ready Governance, Ethical AI, EDIB and Public Sector Data Practices. The second part of this discussion will continue on QuestionPro’s AI in Insights and Marketing Research podcast, where the two will go beyond markets to unpack how innovative business and service models can decode citizen and consumer behaviour in the age of errant and mistrusted AI. Check out the full episode below on YouTube and on Spotify!
Beyond the Algorithm: Inside a Skills Revolution Transforming Research Technologies
