On October 15, CXPA Canada hosted a meaningful event that united industry professionals to discuss customer experience (CX) and its importance in business. Key speakers highlighted the significance of translating CX success into executive language, evolving retail relationships, and utilizing quality research to understand customer behavior. The gathering emphasized collaboration and the potential for improved citizen experiences.
Category: immigration
Measuring Immigrant Integration: The Discombobulation Index Explained
Generation1.ca’s CEO will present at the 9th Metropolis Identities Summit in Niagara Falls, focusing on migration and identity. Our CEO will introduce the Immigrant Discombobulation Index, highlighting the human dimensions of immigrant settlement. This framework aims to enhance understanding of belonging and social cohesion, contributing to immigration discussions in Canada and globally.
Frontier Innovations with Generation1.ca’s Immigrant Nations
Generation1.ca, supported by Greenbook, champions immigrant inclusion and ethical AI, advocating for the recognition of global talent as economic infrastructure. CEO Arundati Dandapani’s presentation at IIEX North America 2026 highlighted the underutilized potential of globally mobile talent. The event fostered discussions on the vital link between trust, representation, and innovation.
Building Global Research Communities for Impact
The week included significant activities at the AAPOR conference, highlighting advancements in research, AI, and global collaboration. Key initiatives like the AAPOR-WAPOR Global Research Panel and the official launch of a Global Research Affinity Group led by our Founder and CEO were timely to our presence at the conference. Our presentations addressed synthetic data’s role in improving representation for hard-to-reach groups, emphasizing ethical governance.
Frontier Innovations with Generation1.ca’s Immigrant Nations
Global post-digital talent, including immigrants and globally mobile professionals, represents a significant competitive advantage for organizations. While technology has been prioritized, understanding and leveraging this talent can reshape workforce strategies. Companies that activate global talent effectively will lead in innovation and market growth, blending profit with social impact for a sustainable future.
